Below FAQ are some common concerns of our Customer before purchasing the Products.
If you have other questions, please just send it to sneakfitbusiness@gmail.com.
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Shipping Information
What Shipping Methods Are Available?
At Sneakfit, we prioritize timely and secure product delivery, utilizing a reliable network of couriers. Usually, it takes 3 to 5 days for delivery.
Is Free Shipping Available?
Free shipping is available on all Prepaid orders.
Are There Shipping Charges?
Shipping charges, if applicable, are determined by the product and destination. Details are provided during the checkout process.
How Can I Track the Status of My Order?
Stay informed with timely notifications via text, email, or other channels, providing details about the delivery partner and tracking ID.
How Can I Cancel My Order?
One of our team members will call you before sending the parcel. At that time, you can cancel the order.
What's the Cash on Delivery Policy?
For Cash on Delivery orders, payment must be made at the time of delivery. Open packages only after payment.
Payment Information
Is It Safe to Shop Online?
Absolutely. Prioritize the security of online transactions at Sneakfit. Feel secure using Credit Cards, Debit Cards, and net banking through our trusted payment gateways.
What Payment Methods Are Accepted?
Sneakfit accepts Master/Visa credit cards, major Debit Cards, and net banking. Specific payment options will be detailed during the checkout process.
What Should I Do If My Payment Fails?
In case of a payment failure, any debited amount will be automatically reversed by the respective bank within a specified timeframe.
Return & Exchange
What Is the Return Policy?
Sneakfit allows returns within 7 days, with refunds available. Please contact us at sneakfitbusiness@gmail.com for assistance.
How Will I Get a Refund?
Refunds will be processed in the original method of payment. For cash on delivery refunds, please provide your account number and IFSC code at the time of placing the return. Once we receive the product in our warehouse, your refund will be credited to your account within 7 to 14 Days.